Collect with Assurance

Wijaya Partners Sdn Bhd was built on the idea of providing exceptional collection services for companies that rely on customer relationships.

Debt Collection

Exclusively designed for bad debt / Write-off collection

This is our main service whereby active accounts are managed by our collection agents whose main task will be to contact, remind and prompt account holders for a timely repayment of outstanding dues.

Credit Management

Exclusively designed for NPL recovery

The process of granting credit to your customers, setting payment terms and conditions to enable them to pay their bills on time and in full, recovering payments, and ensuring customers comply with your company’s credit policy.

Receivables Rehabilitation

Exclusively designed for Pre-NPL retain campaign

Our company is dedicated to recovery of receivables, emphasizing an effective but legal process to recover the receivable for the client in the highest amount possible, including associated fees, while preserving the client’s reputation.

Managing Collection

In our collection policy, action will be effected within twenty-four (24) hours of the referred cases. The collection process will be done in the following manner:

Indoor Collection Team

The indoor collection team will be in charge of making the first call to establish contact at the same time if contact is made, payment will be negotiated.

Indoor Support Runners

The support runners will assist to collect all payments the indoor team has successfully negotiated with the cardholders.

Outdoor Collection Team

The outdoor team will be responsible for a visit to the debtor’s residence or business premises to trace the delinquent cardholders and negotiated payment.

Admin Support Team

The admin support staff will support the collection team to follow up on the entire skip tracing or follow up on any documentation needed from the client to accelerate the payment from the cardholders.

Legal Follow-up Team

The legal follow-up team will administer all files approved by the client that needs to have legal action and the team will ensure the legal process is closely monitored by the legal firm. The team is also responsible for getting the necessary legal papers which will be given to the collectors to make another effort with the defaulter.

At Wijaya Partners we are aware of working within the law and following benchmark compliance and ethics to avoid any legal matters.

A highly qualified and experienced legal recovery, collections and credit management consultant & specialist having more than 16 yearsofextensiveanddiverse knowledge in loan collection, recovery, rehabilitation, litigation (inclusive of handling contested matters), foreclosure, restructuring, processing and credit admin & documentation (for All Retail, Industrial Hire Purchase, Small& Medium Scale Industries and Micro products). Successfully and consistently demonstrated the ability to direct, plan, lead and manage projects that are complex in nature.

Prabu

Managing Director

We’ve got you covered

Your security is our top priority. All files and documents assigned to our company are dealt with utmost confidentiality. A special section has been set aside solely for storage and safekeeping of documents and files. Every call is recorded for training and improvement purposes.

Vision

Wijaya Partners Sdn Bhd aspires to be the leading debt recovery agency in Malaysia. We constantly innovate, while delivering the highest recovery standards within this realm.

Mission

Wijaya Partners Sdn Bhd is aggressively and rapidly making our mark as a key player by maximizing recoveries for all of our clients. We employ human partners who are innovative, dynamic and success-driven team players. Our clients are partners who have targets -specific recovery expectations. We must always go all out to exceed these expectation across any business sector. We invest, incentivize and retain human partners that is integral to our business. Strive to cultivate and promote a strong organizational culture built on teamwork and performance.

Our Value Clients

Speak to us

63-2 Jalan Temenggung 19/9, Bandar Mahkota Cheras, 43200 Cheras, Selangor.

+603 8691 2003

+603 9011 9177